Contact Us
Questions, corrections, feedback — we welcome all of it. Whether you spotted something that needs updating in one of our sweepstakes casino reviews, want to flag a site we should be looking at, or simply need to get in touch about how this site works, the team at Sweepstakes Casino is happy to hear from you.
How to Reach Us
The easiest way to contact us is by email. Send your message to [email protected] and we'll aim to get back to you within 48 hours on business days. If your query is time-sensitive — for example, if you've noticed an offer has changed or a site's availability has shifted by state — please say so in your subject line and we'll prioritise it.
What We Can Help With
- Review accuracy: If you believe information in one of our write-ups is out of date — welcome offer terms, coin packages, eligible states or redemption thresholds — let us know and we'll verify and update accordingly.
- Reader feedback: Your experience with a sweepstakes casino platform can help us keep our assessments grounded. We can't publish individual user reviews, but reader insights genuinely inform how we weight our editorial judgements.
- Site suggestions: Aware of a newly launched sweepstakes or social casino platform worth reviewing? We're always researching the space and appreciate a heads-up, though we make independent decisions about what we cover.
- General questions: Unsure how the sweepstakes model works, what Sweepstakes Coins are, or how redemption typically operates? We're happy to point you toward the right section of this site.
- Responsible play concerns: If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, please visit our responsible gambling page for resources and guidance.
What We Cannot Help With
We are an independent comparison and review site. We are not affiliated with, employed by, or acting on behalf of any of the platforms we cover. That means we are not able to:
- Access your account on any sweepstakes casino platform
- Process redemptions, reverse transactions or resolve account disputes
- Provide legal advice on whether a particular platform is available in your state
- Guarantee the accuracy of any platform's current promotional terms — these change frequently, and you should always verify directly with the operator
For account-level issues, the fastest route is always the platform's own customer support team. Our reviews note the support options each site offers where that information is available.
Editorial and Partnership Enquiries
If you represent a sweepstakes or social casino brand and would like to discuss how this site works editorially, you're welcome to reach out at [email protected]. We're transparent about how we operate: commercial relationships do not determine rankings or editorial assessments on this site. You can read more about our approach on the about us page.
A Note on Response Times
We're a small editorial team and respond to messages in the order they arrive. Most enquiries receive a reply within two business days. During busy periods — particularly when significant regulatory changes are affecting sweepstakes casino availability across states — it may take a little longer. We appreciate your patience.
If you have questions about our terms, you can also review our terms and conditions at any time.